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Privacy Policy

Last updated: February 2025

1. Introduction

This Privacy Policy describes how Rajat Kumar ("we," "our," or "us") collects, uses, and protects information when you use the Dash Drop Delivery Shopify app. Dash Drop Delivery enables custom delivery scheduling for local merchants with advanced features and a user-friendly interface.

2. Information We Collect

Through the Dash Drop Delivery app and Shopify's APIs, we may collect:

  • Shop Information: Store name, domain, and Shopify account details
  • Order & Delivery Data: Order details, shipping addresses, and delivery preferences needed to provide scheduling and delivery management
  • Customer Contact Information: Names and contact details as provided in orders, where necessary for delivery coordination
  • Usage Data: App installation, configuration, and usage logs for providing and improving the service

3. How We Use Your Information

We use collected information solely to:

  • Provide and operate the Dash Drop Delivery app
  • Enable delivery scheduling and management features
  • Improve app performance and fix issues
  • Comply with legal obligations

We do not use your data for marketing, advertising, or purposes beyond providing the app service.

4. Data Retention

We retain data only for as long as necessary to provide the app and fulfill our legal obligations. When you uninstall Dash Drop Delivery, we process deletion requests in accordance with Shopify's compliance webhooks (customers/data_request, customers/redact, shop/redact).

5. Data Storage & Location

We are based in India. Data may be stored and processed on servers within or outside your region. We use industry-standard security measures to protect your data.

6. Third-Party Services

Dash Drop Delivery integrates with Shopify. Data handling is subject to Shopify's Privacy Policy. We do not sell or share your personal information with third parties for their marketing purposes.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have rights to access, correct, or delete your personal data. To exercise these rights or ask questions about this policy, contact us using the information below.

8. Contact Us

For privacy-related questions or requests: